Sandra had purchased the book via the website and I did not have much interaction with her personally. She had e-mailed me her brief profile which went something like this:

"I don't usually bite my nails, as the result of this is horrible to see, and makes me quite embarrassed. However sometimes when I am stressed or bored I bite them. The nail seems to be the area I bite, and I can pull off a single nail in just several minutes. What is more embarrassing for me though, is always having my fingers in my mouth. I once saw a picture of myself, and I looked so silly sitting there with my fingers in my mouth without even knowing it. If you can help me to realize when I do the habit, I will really appreciate this."

She was highly frustrated, and distraught with her condition. Her friends and family constantly derided her, and often would slap her hands when they saw her engaging the habit. In her own words, "I used to cry sometimes when I would look down and see how ugly my hands were."

She purchased the book in early September and had sent me several notes to say that she was keen to start the process. I did not hear from her until about 1 week ago. This is what she says in her e-mail to me:

"This is really amazing, I cannot believe the progress. It only took me 24 hours to almost completely stop. I still use the procedure though, to make sure. When I hit 2 months, I will fade the process. I no longer sub-conciously nibble, which makes a huge difference in breaking the habit. Friends have also remarked why I no longer chew on my nails, and I am proud to tell them that this habit is over with. Thank you so much!"