Dana purchased the book on Jan 23, 2004 and requested immediate priority shipping. After receiving the book, and trying the approach, she seemed to make steady and immediate progress. She even e-mailed us and asked if we recommended a manicure during the healing process (which we did!). Our next communication with her was on March 10, 2004 which is reproduced here. We are glad to add Dana to our long list of nail biting successes!

Gil